PRODUCT AND ORDER FAQ
PAYMENT OPTIONS
MAKE PAYMENT VIA CASH OR CHEQUE / KIRIMAN WANG / WANG POS
via CASH
Payment can be made by bank-in CASH to our bank account for delivery required. Details of bank account :
BENTONG E GINGER ENTERPRISE
Public Bank Bhd : 3151328605
Maybank Bhd : 512884004065
IMPORTANT NOTE - Please fax the Bank-In-Slip with name (as per purchase order), mailing address and contact number clearly stated to 603-8062 0665 or email to support@bentongeginger.com.my
via CHEQUE / KIRIMAN WANG / WANG POS
All cheques to be crossed and pay to BENTOBNG E GINGER ENTERPRISE. Delivery will only be arranged after cheque clearance. You may bank in cheque to our account:
BENTONG E GINGER ENTERPRISE
Public Bank Bhd : 3151328605
Maybank Bhd : 512884004065
IMPORTANT NOTE - Please fax the Bank-In-Slip with name (as per purchase order), mailing address and contact number clearly stated to 603-8062 0665 or email to support@bentongeginger.com.my
DELIVERY
Please allow 2 days for us to process your orders, shipping by courier will take within 2-3 working days within West Malaysia. Acknowledgement by email will be send to you via email once goods being send out (provided email address given). If we are out of stock, we will inform our customers for next available date or refund fully.
WHAT HAPPENS IF I AM UNHAPPY WITH MY ORDER
We would like to hear from you if you experience a problem with your order. Please contact our friendly customer service team who will be more than happy to resolve any issue.
You must get in touch with us no later than 48 hours after receiving your order. Our team can be contacted via hand-phone at +6012-208 1601 or email supports@bentongeginger.com.my.
STORAGE AND HANDLING
To keep your BEG ginger at its best, follow this easy storage and handling instruction
- Upon received the BEG ginger, open the carton box and the plastic bag. Remove the plastic bag from the carton box. Use paper towel to rub the moisture off the BEG ginger surface. Put the ginger back into the carton box (without the plastic bag). Close the replica breitling watches cover but don’t seal it. This is to ensure some air-flow. Keep it under the ambient environment (room temperature) and a place with no direct expose to sunlight.
- After received the BEG ginger, open the carton box and remove the plastic bag from the carton box . Put the BEG ginger back into the carton box. Used the wet newspaper to cover on the top of the ginger but don’t close the cover box. Keep it under the ambient environment (room temperature) and a place with no direct expose to sunlight.
- For smaller portion. Store the BEG ginger in the fridge.
- Using a zipper storage bag
To store ginger in a zipper storage bag, simply take the unpeeled ginger and place it in a zipper bag, taking care to push all of the air out of the bag. Place it in the veggie crisper in your fridge.
- Using paper towel and paper bag
To store a chunk of unpeeled ginger by carefully wrapping it in a paper towel until there's no air holes or uncovered parts and then place it in a paper bag. Take care to push all of the air out of the paper bag before you seal it. Place the ginger in the vegetable crisper of your refrigerator.